GEVAL6, Inc (Hoffman Estates, IL) seeks a Software Developer to develop android applications using Geo-fencing & Micro-fencing libraries. Build & deploy APIs using Collibra. Assist components in implementing, developing & documenting business use cases using Collibra. Create glossary with terms/definitions, mapping between logical & physical elements while relating to simple & complex relations.

Requires a MS in Computer Science or Information Technology & Management with 2 years of relevant work experience. Knowledge using MVC/MVP/MWM using Retrofit, volley, RxJava & Dagger required.

Mail resumes to HR, 2800 W. Higgins Road, Ste. 240, Hoffman Estates, IL 60169.

Responsibilities:

We expect you to:

•                Lead the end-to-end design process forapplication development, including user research, creating user flows,wireframes, prototypes, and high-fidelity designs.

•                Collaborate closely with product managers and UIdevelopers to ensure seamless integration of design into technology.

•                Optimize existing user interface designs forexperience, usability, scale, and system efficiency.

•                Test for intuitivity and experience.

•                Develop robust information and designarchitecture.

•                Participate in requirement gathering sessions,understanding user needs from a conceptual level to detailed user stories.

•                Continuously incorporate new technologies,particularly in AI, into design strategies to enhance functionality and userexperience.

•                Communicate effectively with all stakeholders toensure design vision is understood and implemented correctly.

•                Stay updated with the latest design trends,tools, and technologies.

Qualifications: 

•                Proven experience as a UX Designer or similarrole, with a strong portfolio demonstrating end-to-end design capability.

•                Expertise in wireframing and prototyping toolssuch as Sketch, Adobe XD, Figma, or similar. Adobe XD and Figma are a must.

•                Experience working closely with UI developersand an understanding of front-end development.

•                Experience in leading the design process and ateam of reporting designers.

•                Excellent communication and interpersonalskills, with the ability to articulate design concepts clearly to bothtechnical and non-technical stakeholders.

•                Self-motivated and proactive with a strong workethic.

•                Passion for learning and incorporating newtechnologies into design.

•                Preference to proven experience in UIdevelopment.

•                Very strong communication and analytical skills

Kindly share your cv to anuradha@geval6.com or divya@geval6.com

Responsibilities:

•                As a core member of our development team, youwill design and develop new product ideas and features from conception to finalimplementation that improve business operations and manage the complexityinherent in technology upgrades and changes.

•                Develop and deliver complex Single-PageApplications (SPA) implemented in HTML5, CSS, React, and Angular.

•                Collaborate with product managers, designers,and back-end engineers to ensure alignment and successful delivery of front-endapplications.

•                Design, implement, scalable and maintainablefront-end architectures and foster a culture of upholding industry-leading UX.

•                Analyzing complex project-related problems andcreating innovative solutions involving, discovery, scheduling, technology,methodology, tools, and solution components.

•                Contributing in building a reliable, flexible,and extensible set of shared services, APIs, and operational tools.

•                Partners effectively and collaboratively withsales, product, and operations teams to build solutions that are well-plannedand delivered on-time.

Qualifications: Bachelor’s degree or equivalent in information systems or related field.

•                8+ years of product development experiencebuilding large-scale web applications.

•                Professional level understanding of webfront-end languages (e.g. React, JavaScript, TypeScript, CSS and HTML)

•                Expertise in development of RESTful APIs andSOAP services using message formats such as JSON or XML

•                Expertise in building microservices, cloudnative applications, knowledge on cloud providers and services usingKubernetes, OpenShift, AWS/Azure

•                Actively participate in Design, Code review,Backlog grooming, Agile ceremonies, and work with peers to meet team’s sprintcommitments.

•                Excellent communication and collaborationskills, with the ability to work effectively in a team environment.

•                Strong analytical and problem-solving skills,with the ability to identify issues and develop solutions quickly.

Kindly share your cv to agalya.r@geval6.com/ Surya.n@geval6.com/ anisha@geval6.com

Responsibilities:

•                Build and maintain complex DevOps pipelines,including build automation, CI/CD, Infrastructure as Code, security,monitoring, logging, and alerting.

•                A grounded understanding of branching, merging,pull requests and continuous build pipeline.

•                Hands-on experience with DevOps toolchains suchas BitBucket/Git, Jenkins, Artifactory, Docker, Ansible

•                Utilize Terraform for infrastructure as code(IaC) management, provisioning, and automation.

•                Fundamental understanding of networking,firewalls, load balancing, forward and reverse proxies.

•                Develop and maintain system monitoring andalerting tools to ensure optimal performance, reliability, and availability.

•                Collaborate with internal and externaldevelopment teams to establish best practices and ensure seamless integrationof new features and applications.

•                Provide technical support and troubleshootingfor platform-related issues, working closely with engineering and professionalservices teams to address and resolve incidents in a timely manner.

•                Defining and setting development, test, release,update, and support processes for DevOps operations.

Qualifications: Bachelor’s degree or equivalent in information systems or related field.

•                6+ years of experience in DevOps, with a focuson designing and implementing CI/CD pipelines and maintaining cloud-basedinfrastructure.

•                Experience with infrastructure as code (IaC)tools, such as Terraform, Ansible, Puppet, or Chef, and cloud platforms (AWS,Azure, or GCP).

•                Experience working on Linux based infrastructurewith good command over any scripting language such as PowerShell, Python, Ruby,etc.

•                Understanding of security best practices andexperience implementing security controls in a cloud environment

•                Experience with containerization andorchestration technologies such as Docker and Kubernetes.

•                Experience with Agile methodologies and workingin a fast-paced environment.

•                Excellent communication and collaborationskills, with the ability to work effectively in a team environment.

Kindly share your cv to revathy@geval6.com/ jan@geval6.com

Responsibilities:

We expect you to:

•                Provide technical guidance and leadershipthroughout the product life cycle, from initiation, requirements gathering,architecture, design, development, release management, quality assurance,production and beyond.

•                Define target state architecture, withmulti-year roadmap and deliver architectural components in incremental productrelease deliverables.

•                Facilitate discovery, architecture, and designworkshops to refine expected business outcomes & align on requirements.

•                Design customer call flow processes, dynamicrouting and integration, natural language processing capabilities, advancedanalytics solutions including speech analytics and conversational AI solutions.

•                Good understanding of public cloud –AWS/Azure/GCP computing architectures and services

•                Define and develop an efficient CI/CD frameworkfor an affective agile product development.

•                Experience providing digital experience businessautomation solutions using AI/ML as well as contact center technologies.

•                Create standard architecture documents, bestpractices, and tools to be used by the internal teams and end clients.

•                Work with sales teams to design and presentpossible solutions to potential new customers, as well as help with RFI/RFPresponses.

•                Mentor engineers on the team and help buildeffective engineering practices via tech design reviews, code reviews, etc

Qualifications: Bachelor’s degree or equivalent in information systems or related field.

•                8+ years of experience in successfully leading,delivering, and evolving large scale software products.

•                Minimum of 5 years of experience as an architectin building complex, highly scalable and low latency applications

•                Depth and breadth across multiple areas rangingfrom Service-oriented Architecture, Distributed Systems, Microservices, andfamiliarity with related concepts like distributed tracing, security, etc

•                Hands-on experience in Node.js, React.js,RESTful Web Services, Microservices, Cloud Native application design

•                Hands-on experience with AWS and/or Azure,containerization, and container orchestration (Docker, Kubernetes)

•                Experience with Genesys, Avaya, Nice, Five9, andother CCaaS platforms is a plus.

•                Experience with Twilio and/or Segment would bean added advantage.

•                Very strong communication and analytical skills

Kindly share your cv to lawanya.m@geval6.com or lakshmi.r@geval6.com

Roles & Responsibilities 

·        In-depth Knowledge and Experience in E&M Coding &Quality Analyst (Good in Anatomy Coding Guidelines & Modifiers )

·         6-12 years of experience in E&M IP & Surgery .

·         Candidate should have, Quality and E&M IP & SurgeryCoding .  

·         Good Communication skill both written and oral. 

·        Experience in MIS reporting for providing periodic reports toall relevant stakeholders. 

·        Mush have experience on SLA reporting and tracking. 

·        Maintaining and Ownership of reports both internal as well asfor the clients. 

·        Presenting the data and provide deep insights about the processto the Clients as well as Internal Management. 

·        Adhering to various regulatory and compliancepractices.  

·        Managing and coordinating training programs. 

·        Ability to coach and providing feedback to the team.  

Key Performance Indicators 

·        Ensuring that the key Service Level Agreements are metconsistently without any exceptions. 

·        Work in tandem with all Business functions to ensure smoothbusiness process. 

·        Retention of key team members. 

Qualification & Experience 

Critical:Any Degree (Pass) 

·        Graduation is a must in any stream of Education 

Notice: 15 – 30 Days

If interested kindly share your cv to jan@geval6.com

2. Have responsibility for the project management ofselected transitions or segments thereof from the point,the work is identified to the point it is handed over to theOperating team.

3. Support new centre build outs.

4. Efficient in project management – process transitions,prepare project plan (both detailed & high level), volumeramp plan, QA QC plan, communication plan,governance plan 

5. Ability to foresee critical risks at Solution & Transitionstage.

6.Understanding of contractual documents such as NDA,MSA, SOW, LOE etc and ability to draft the documentsin consultation with Legal, Risk & Compliance, IT Infra,Operations, Finance and other teams 

7. Effective Stake holder management both internal and atclient side 

8. Ability to lead governance and daily calibration meetingsinternal and client, track MOMs and publish 

9. Work with hiring team for hiring initiation, follow to closerof hiring requirements 

10. Work with operations leaders for approvals on hiring,pricing and contract terms specific to ops1

1. Work with training team for KT plan preparation,implementation, certification 

12. Work with Quality team for QA QC plan, implementationof QC during transition stage, to

13. perform error analysis and publish RCA and actionplan 

14. Works to tight timelines, competing priorities andrapidly changing requirements 

15. Consider, escalate and resolve issues which arise aspart of planning and executing transitions including,but not limited to, IT matters, training and skillstransfer, cost of transition, local country changemanagement issues, risk management, etc. 

16. Support development of change management plansand efforts for countries from where work is beingtransitioned17. Track and report on milestones for transitions(including budgets) and on consequences of thetransition against original business case. 

18. Effectively support the TransitionLeader in overall management of all transition work,developing appropriate reports for communicating tovarious stakeholders 

19. Have a contributory role in designing and updatingtransition methodology and supporting tools, includingdetermining the appropriate program structure foreach transition 

20. He/she should have a global perspective in leadingvirtual teams and ability to work within a matrixmanagement structure, and be prepared to travel asneeded 

21. Ability to handle multiple deliverables with quality andtimelines 

22. Work in US shift timings 

23. Ability to multi-task and handle pressure intensivedeliverables

Kindly share your updated cv to anisha@geval6.com/ lawanya.m@geval6.com

1. MBA from reputed business school. (IIM,XLRI,ISB etc) 

2. Familiarity with Microsoft Office applications and other software programs along with Project Management Experience 

Essential duties and responsibilities include the following (other duties may be assigned) 

1. Shadowing and assisting senior management in various departments. 

2. Learning and implementing company policies and procedures 

3. Participating in meetings and training sessions 

4. Collaborating with different teams and departments 

5. Assisting in developing strategies and plans 

6. Preparing reports and analyzing data 

7. Conducting market research and competitive analysis 

8. Providing support to other team members and departments as need

Kindly share your updated cv to anuradha@geval6.com

1. Graduate from a reputed institution
2. Sound Experience of large bid management in Banking & Financial Services for a leading BPS firm 

3. Overall 10 years+ of work experience in mix of International BPO and / or consulting environment 

4. At least 2-3 years in Bid Management & Pre Sales 

5. Excellent Written, Oral Communication and analytical skills

6. Excellent command on MS office tools like PowerPoint, Excel & Word 

Essential duties and responsibilities include the following (other duties may be assigned) 

1. Work in a diverse, highly collaborative environment that values creativity and quality 

2. Serve as Lead Writer in developing compelling proposals to solve client problems through our broad range of services, tools, and processes.

3. End-to-end management of bids, including development of custom content, writing, editing, researching, analyzing, and resolving issues through every stage of the proposal process. 

4. Read and interpret solicitation documents (RFIs, RFPs, and RFQs) to identify critical content items required for a compliant response 

5. Create compliance matrices and proposal templates to provide clear instruction on required artifacts 

6. Refine value propositions, solution depictions, and help pinpoint unique selling points 

7. Partner with executives to drive team in solution development and persuasive depiction 

8. Support the alignment of enterprise objectives and initiatives across proposal response. 

9. Work with key Subject Matter Experts and members of the bid project team to compile the bid, identify functional requirements, assess risks, drive solutions, and enable business functionality. 

10. Coordinate proposal strategy meetings. Coordinate development of proposal input from contributors; writing and editing proposal text; conceptualizing graphics 

11. Manage the pursuits mailbox and ensure prompt allocation of new pursuits in consultation with the Solutions Head 12. Ensure timely submission of RFX and client proposals. 

13. Publish weekly dashboards covering utilization and pursuits activity 

14. Identify trends to help understand what’s working and what’s not in regards to bid management and pursuits

Interested candidates kindly share your cv to Surya.n@geval6.com/ agalya.r@geval6.com

Essential Qualification and Work Experience:

1. Graduate

2. Experience in Contact Center Domain for US, UK orAustralia geographies

3. Overall 10-12 years+ of work experience in mix ofInternational BPO and / or consulting environment

4. At least 6-8 core years in Contact Center domain.

5. Excellent Written, Oral and analytical skills coupledwith excellent Presentation creation skills.

6. Good MS Word, Excel, MS Visio, Powerpoint experience

Essential duties and responsibilities include the following(other duties may be assigned)

1. The individual should have strong Domain knowledge in theContact Center Industry (Inbound/Outbound + Chat + email + Messaging)

2. Assess client needs: Conduct in-depth assessments ofclients’ contact center operations to identify pain points, challenges, andopportunities for improvement.

3. Solution design: Develop comprehensive contact centersolutions tailored to each client’s unique requirements, considering factorssuch as technology, processes, and customer experience.

4. Technology evaluation: Stay up-to-date with the latestcontact center technologies and evaluate their suitability for clients’ needs,recommending appropriate solutions.

5. Project management: Lead and oversee the implementationof contact center solutions, ensuring projects are delivered on time and withinbudget.

6. Client communication: Serve as the primary point ofcontact for clients, maintaining clear and consistent communication throughoutthe engagement.

7. Performance monitoring: Implement monitoring andreporting mechanisms to track the performance of contact center solutions andmake data-driven recommendations for improvements.

8. Troubleshooting: Identify and resolve technical issuesand challenges that may arise during the implementation and operation ofcontact center solutions.

9. Best practices: Stay current with industry best practicesand emerging trends in contact center technology and customer service.

10. Documentation and reporting: Maintain detaileddocumentation of project activities, deliverables, and outcomes, and provideregular reports to clients and management

Kindly share your updated cv to revathy@geval6.com/ jan@geval6.com