Infrastructure Services
Infrastructure Services
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With Geval6 as your partner, we will make sure your IT infrastructure is up 24/7/365, our experts help us commit that.
Overview
Don’t let infrastructure failures Take your focus off your business
Emerging technologies and its complexities present several challenges in managing your IT infrastructure
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An infrastructural issue can lead to business disruption and unplanned outages, which can put your business at risk.
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IT resources and skills are continuously engaged with increased workload requiring 24 x 7 support.
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Newer technologies are tightly integrated with software and customized applications.
These challenges can be overcome only by a team of advanced technical specialists to maintain the complex IT infrastructure.
Geval6 is a proven and credible IT service provider specialized in technology support for regional and global data centres as well as public and private cloud infrastructure. With Geval6 as your partner, you can be rest assured that your IT infrastructure is in expert hands. This allows you to focus on your core competencies and achieve your business goals. By partnering with Geval6, you can increase productivity, optimize valuable resources, reduce operational costs and facilitate growth.
Our Offerings
Don't wait until an emergency strikes, evaluate your business needs and contact Geval6 for a comprehensive assessment of your technology needs and challenges. With our expertise, our services cover a range of hardware and software components.
Enterprise Storage
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Storage software and managed services are crucial for ensuring smooth operation of complex storage solutions that organizations rely on. These services go beyond basic technical and hardware support to providing strategic assistance, rapid issue resolution, and ongoing guidance and assistance to maximize the value of the storage support services.
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Geval6 reigns supreme when it comes to offering adept assistance to most prominent storage platforms, such as
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Dell EMC ▼
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NetApp ▼
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Hitachi ▼
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IBM ▼
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HPE ▼
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NUTANIX
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Pure Storage
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Our innovative and customized ground-breaking solutions guarantee that you receive unparalleled service that is unwaveringly sustained throughout your enterprise to ensure seamless business operations.
Operating Systems
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Our Server managed services help businesses reduce costs, improve performance, enhance security, and optimize resources. Our services include but not limited to
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Monitor servers for smooth functioning and preventive careThrough onsite technology services.
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Update server software and hardware to keep them up to date and secure.
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Configure server settings and protocols to ensure optimal functioning.
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Our services span across different types of servers such as web servers, application servers, database servers, email servers, file servers, etc hosted on premise, cloud or hybrid.
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Geval6 has expertise in several platforms including
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IBM AIX / i400
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HP- Unix
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Oracle – Solaris
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Microsoft Windows bundle
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Linux
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Broadcom Inc ▼
Add to these, our deep experience in providing Cloud services and Software/Application support.
Our services
Geval6’s services in the Software Support area are
Platinum Software Support
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Our platinum support includes
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24x7 Remote Telephone Support covering all elements as provided by the OEM
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Mirrored OEM support excluding Firmware updates/patches, and Licensing constraints
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Customized Software support offerings to Multi-Vendor Support (MVS) or Third Party Maintenance (TPM) providers
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Adhering to an SLA
Professional Services
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Manage spike in your support needs using our professional services
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Through onsite technology services
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For an agreed period of time
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Involving System and Database Admin as well as Application support
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Including Cloud Transformation be it GCP, Azure or AWS
Managed Services
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While you focus on your core expertise we take care of your IT through our Managed Services
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Involving complete outsourcing of distinct parts of your IT infrastructure
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Governed by an SLA
Application Software Support
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Run your running of your Application software platforms smoothly through our Application Software Support which
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Covers platforms like SAP and Oracle EBS
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Involves activities such as Installation, Upgradation and Optimization
Consulting Services
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This involves one or more of
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Consultant services for short term consulting for a specific project ranging from a week to several months (as maybe needed)
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On-demand services wherein the client buys certain blocks of service hours and uses them ‘on demand’ basis. This can be for services such as SAN and Database
Our Process
Geval6 uses a process which ensures we do not reinvent the wheel…
Support Process
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The highlight of our process is an AI based knowledge management to ensure we use past solutions.
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The process is designed to handle known technologies and categories but at the same time is scalable to handle newer categories.
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We also ensure, through our resourcing, the best fit resource is employed for providing the solution.
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The process employs a hand-shake mechanism to ensure the client is kept in the loop.
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Implementation also takes care of updating the knowledge management for future reference.
Our Technology Portfolio
Operating Systems
storage-services
Application Platform
Cloud
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